Replacement Policy

Product Change Policy (Replacement Policy)

Replacement Process:

If you find any kind of problems after receiving your product (such as physically damaged product, product does not function properly, product not same as displayed on image), you can receive replacement of your product. In such cases, please, inform us through an e-mail to complain@nexgenonlineshop.com or call us at 01874-26-31-61 (9am-11pm). Please, note that Nexgenonlineshop.com will bear all shipment charge for this type of replacement.